National Bank of Kansas City - Mortgage, based in Overland Park, KS, has had SEVEN (7) complaints filed with the Better Business Bureau during the preceding 36 months.

The BBB's research indicates that for each complaint filed against a company there are an average of seven (7) unreported complaints.  Based on the BBB's research it is estimated that there were as many as 56 reported or unreported complaints against this company during the evaluation period.

The complaint history of this company is shown below.  The nature of the complaints are described at the bottom of the report. (Report date: 06/30/2011) Report opens in new window.

Here's are some examples of the COMPLAINT details:

Source: http://www.bbb.org/kansas-city/business-reviews/mortgage-bankers/national-bank-of-kansas-city-mortgage-division-in-overland-park-ks-99130155